Refund Policy

At WiseStart Accountancy Training Limited (“WiseStart”), we are committed to providing high-quality training services to our clients. We understand that circumstances may arise where you may need to request a refund for the training courses you have enrolled in. This Refund Policy outlines the terms and conditions regarding refund requests.

1. Refund Eligibility:

a. Refunds may be considered under the following circumstances only:
– Course cancellation: In the event that WiseStart cancels a training course, you will be entitled to a full refund of any fees paid.
b. Refunds will not be provided under the following circumstances:
– Failure to attend: If you fail to attend a training course, you will not be eligible for a refund.
– Course completion: Once you have accessed or completed a training course, you will not be eligible for a refund, regardless of satisfaction.

2. Refund Request Process:

a. To request a refund, you must submit a written request to WiseStart within [10] days of the occurrence that qualifies you for a refund, providing details of the reason for your request.
b. Refund requests will be reviewed by WiseStart, and eligibility will be determined based on the terms outlined in this policy.

3. Refund Disbursement:
a. Approved refunds will be processed within [30] days of the refund request being approved.
b. Refunds will be issued using the original payment method used for the course registration, unless otherwise agreed upon by both parties.

5. Amendments to this Policy:

WiseStart reserves the right to amend or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

By enrolling in our training courses, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy.

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